Privacy Policy

Effective Date: 13 December 2024

Aguadormx Privacy Policy

At Aguadormx, operated by Aguador (“we,” “our,” “us”), we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and share your personal information when you visit our website, purchase, or rent our bottleless water coolers for businesses. It also outlines your rights under the General Data Protection Regulation (GDPR).

1. Information We Collect

We collect the following types of personal data:

  1. Personal Identification Information:
    • Name
    • Email address
    • Phone number
    • Billing and shipping address (23 de Marzo #2-4, casa norrista, Sayulita, Nayarit, 63734)
  2. Payment Information:
    • Credit or debit card details (processed securely via third-party payment gateways).
  3. Technical Data:
    • IP address
    • Browser type and version
    • Operating system
    • Time zone settings
  4. Usage Data:
    • Information about how you interact with our website, including pages visited, time spent, and clicks.
  5. Cookies:
    • We use cookies to improve user experience and analyze website traffic. See our Cookie Policy for more details.

2. How We Use Your Information

We use your personal data for the following purposes:

  • Order Processing and Fulfillment: To manage and deliver your purchases or rentals.
  • Customer Support: To respond to inquiries and provide assistance.
  • Marketing: To send promotional emails, special offers, and newsletters (with your consent).
  • Website Improvement: To analyze and enhance our website’s performance and usability.
  • Legal Compliance: To comply with applicable laws and regulations.

3. Data Sharing

We do not sell your personal data. However, we may share your information with:

  • Service Providers: Such as payment processors and delivery companies, to fulfill your orders.
  • Legal Authorities: If required by law or to protect our legal rights.
  • Business Partners: For co-marketing initiatives (with your consent).

4. Data Retention

We retain your personal data only as long as necessary for the purposes outlined in this policy or as required by law.

5. Security Measures

We implement industry-standard security measures, including:

  • SSL encryption for secure data transmission.
  • Regular software updates and vulnerability scans.
  • Restricted access to personal data for authorized personnel only.

6. Your Rights Under GDPR

You have the following rights:

  • Access: Request a copy of your personal data.
  • Correction: Rectify inaccuracies in your personal data.
  • Erasure: Request deletion of your personal data (subject to legal obligations).
  • Objection: Object to the processing of your data for marketing purposes.
  • Data Portability: Receive your data in a machine-readable format.

To exercise your rights, contact us at [email protected].

7. Updates to This Privacy Policy

We may update this policy from time to time. Significant changes will be notified via email or website updates.

8. Contact Information

If you have questions about this Privacy Policy, contact us:

  • Email: [email protected]
  • Address: 23 de Marzo #2-4, casa norrista, Sayulita, Nayarit, 63734